# Plans & Support To get started with Catalyst, try out Catalyst Cloud for free. For running production workflows, agents, and applications, [contact us](#contact-diagrid) to learn more about Catalyst Dedicated and Catalyst Self-Hosted. - Catalyst Cloud — Fully managed service with everything hosted by Diagrid - Dedicated Data Plane — Private networking (e.g., VNet/VPC integration) managed by Diagrid - Self-Hosted Data Plane — For organizations that want to run the platform themselves with Diagrid support ## Catalyst Cloud Quotas and Limits | Feature | Quota | | --------------------------------------------- | -------------------- | | **General Limits (per Cloud region)** | | | Number of Projects | 3 per Cloud region | | Number of total apps | 10 per Cloud region | | Number of total Components | 21 per Cloud region | | Pub/Sub Subscriptions | 10 per Cloud region | | Number of Durable Agents | 5 per Cloud region | | Diagrid Pub/Sub Broker per Project | 1 | | Diagrid Key/Value Store per Project | 1 | | Diagrid Workflow Store per Project | 1 | | Number of Users | 5 per organization | | Number of API keys | 1 per organization | | **Storage Limits** | | | Diagrid Pub/Sub Broker max data size | 512MB | | Diagrid Key/Value Store max data size | 512MB | | Diagrid Workflow Store max data size | 512MB | | **Networking Limits** | | | Max Requests per Second per App ID (HTTP and gRPC combined) | 500 | | Max Requests per Month per Cloud region | 100,000 | | Max Requests per Day per Client IP | 150,000 | | Max Request Body Size | 4Mi default, configurable per app | | Max Concurrent Requests per app (incoming) | 100 | | Request timeout | 15 seconds | | **Data Retention** | | | Metrics | 7 days | | Logs | 3 days | | **Other** | | | SLA | None | | Support | Best effort | :::note All limits are set to ensure an optimal experience for users exploring the Catalyst capabilities at no cost. For users who want to use Catalyst in a production environment with larger workloads, higher limits, an SLA, and dedicated support with guaranteed response times, please [contact us](mailto:sales@diagrid.io) to learn more about our paid plan. ::: ## Catalyst Enterprise Self-Hosted Quotas and Limits When you deploy a Self-Hosted region (Catalyst Enterprise — Dedicated or Self-Hosted, including the 30-day Enterprise Trial), each Self-Hosted region has its own independent quotas, separate from the Cloud region and from each other: | Feature | Quota | | --------------------------------------------- | ---------------------------------- | | **General Limits (per Self-Hosted region)** | | | Number of Projects | 50 per Self-Hosted region | | Number of total apps | 100 per Self-Hosted region | | Number of total Components | 100 per Self-Hosted region | | Pub/Sub Subscriptions | 100 per Self-Hosted region | | Number of Durable Agents | 10 per Self-Hosted region | | Diagrid Pub/Sub Broker per Project | 1 | | Diagrid Key/Value Store per Project | 1 | | Diagrid Workflow Store per Project | 1 | | Number of Users | 11 per organization | | Number of API keys | 50 per organization | | **Storage Limits** | | | Diagrid Pub/Sub Broker max data size | No limit | | Diagrid Key/Value Store max data size | No limit | | Diagrid Workflow Store max data size | No limit | | **Networking Limits** | | | Max Requests per Second per App ID (HTTP and gRPC combined) | 500 | | Max Requests per Month per Self-Hosted region | No limit | | Max Requests per Day per Client IP | No limit | | Max Request Body Size | 4Mi default, configurable per app | | Max Concurrent Requests per app (incoming) | 100 | | Request timeout | 15 seconds | | **Data Retention** | | | Metrics | 7 days | | Logs | 3 days | | **Other** | | | SLA | 99.5% for control plane | | Support | Included in your Enterprise agreement with Diagrid | Resources in different Self-Hosted regions, and resources in a Self-Hosted region versus the Cloud region, count independently. [Contact us](mailto:sales@diagrid.io) if you need higher limits. ## FAQs **What is Catalyst Cloud for?** Catalyst Cloud is provided at no cost to try out Catalyst's capabilities. It is not intended for production use. For higher limits and other production-level features, please contact us. **Where is Catalyst Cloud hosted?** The Catalyst Control Plane and Catalyst Data Plane both run on AWS. **Is data stored in Diagrid managed infrastructure services encrypted at rest?** All data within Diagrid managed infrastructure services is encrypted at rest to ensure maximum security. **How are application and component secrets stored?** All secrets passed to Catalyst are encrypted and stored in a cloud secret manager. You can also use a Dapr secret store ref in your component file. **Do you offer network security features such as VPC Peering or IP Whitelisting?** Today we provide IP address/FQDN whitelisting capabilities using the project ingress/egress addresses found on the Catalyst projects page. If you are interested in VPC Peering, you can contact us about Catalyst Dedicated or Catalyst Self-Hosted. **Are you compliant with industry standards and certifications?** Diagrid has SOC 2 Type 2 certification. **How can I provide feedback or report issues?** Your feedback is essential to us. Please use the Catalyst Feedback [GitHub repo](https://diagrid.ws/catalyst-feedback) to start discussions, raise bugs and request features. You can also email the Diagrid team directly at [catalyst@diagrid.io](mailto:catalyst@diagrid.io). **What is the response times for support queries?** Diagrid offers product support for Catalyst during business hours from 8 AM - 5 PM Pacific Standard Time (PST), Monday to Friday, not including public holidays. Support queries will be addressed within a 5-day window. ## Contact Diagrid Get in touch with the Diagrid team for sales inquiries, support, or general questions about our Catalyst offerings. - [Sales inquiries](mailto:sales@diagrid.io) — Email us to discuss your Catalyst needs and get a personalized quote. - [Schedule a meeting](https://diagrid.ws/meet) — Book time with our team to discuss your use case and requirements. - [Community](https://diagrid.ws/diagrid-community) — Ask questions, share feedback, and connect with other Catalyst users in the Diagrid Discord Community.