Dapr for the enterprise
Diagrid offers a complete suite of products and tooling designed for running Dapr at enterprise scale, including production-level support, custom distribution and operational tooling.

Dapr OSS 24/7 production support
Our customer support responds to critical issues in production within 1 hour. We resolve Dapr production concerns & provide immediate patches to priority issues. Read more about Diagrid's open-source support plans here.

Dapr OSS CVE resolution
Common vulnerabilities & exposures patched on demand in a timely manner, with guaranteed SLAs.

Dapr Open Source Support
Prioritization of upstream fixes and feature requests with a dedicated Dapr OSS Engineering team.

Architectural Reviews & Training
Dapr architectural reviews and hands-on sessions can be held on a one-off or regular basis for your application teams. We can also provide Dapr training.

Diagrid Dapr Distribution for Enterprise (D3E)
Security enhanced, Dapr binaries including enterprise features for multi-tenancy, minimized RBAC permissions, and Dynatrace integration. Read more about D3E here.

Conductor: automate Dapr on Kubernetes
Fully automate & monitor Dapr across all your Kubernetes clusters. Dive into the Conductor docs here.
Available plans
The following table gives a feature comparison of the offerings provided by Diagrid. For additional details on Conductor plans and limits see Limits and Restrictions page.
- The Standard tier is designed for teams prototyping with Dapr, who seek to adopt best practices and optimize their implementation early on.
- The Select tier is designed for teams looking for more immediate response times to eleminate any delays during pre-production development, while ensuring best practices are adopted.
- The Premium tier is designed for organizations running in production, who need rapid response, elevated security, and ongoing optimization.
Features | Standard Essential Support for Dapr | Select Expert Guidance for Dapr | Premium Enhanced Support for Dapr |
---|---|---|---|
Coverage | Dapr OSS, all clouds | Dapr OSS, all clouds | Dapr OSS/D3E, all clouds |
Access | Portal / email / Slack Unlimited support calls. | Portal / email / Slack Unlimited support calls. | Portal / email / Slack Unlimited support calls. |
Sev 1 Response (Critical, e.g. outage) | 4 hours (business hours) | 4 hours (business hours) | 1 hour (24 × 7) |
Sev 2 Response (High, e.g. key functions down) | 2 business days | 2 business days | 4 hours (24 × 7) |
Sev 3 Response (Medium, e.g. non-critical issues) | 3 business days | 3 business days | 1 business day |
Sev 4 Response (Low, e.g. questions) | 4 business days | 4 business days | 2 business days |
Security | Critical (Sev 1) updates | Critical (Sev 1) updates | Critical (Sev 1) updates + non-critical CVEs, tracking, audits |
Version Support | OSS: current + last 2 versions | OSS: current + last 2 versions | OSS: current + last 2 versions D3E: current + last |
Onboarding | 10 hours onboarding process | 10 hours onboarding process | 10 hours onboarding process |
Check-in cadence | Every other month meetings for development and issue resolution | Monthly meetings for development and issue resolution | Meetings twice a month for development and issue resolution |
Feature Prioritization | N/A | N/A | Prioritized requests for new Dapr OSS versions; discussion on timeline & delivery |
Temporary Dapr Versions | N/A | N/A | For Sev 1 issues |
Architecture Reviews | N/A | 30 expert reviews and optimization of Dapr application architecture | 30 expert reviews and optimization of Dapr application architecture |
Training | N/A | Training sessions covering Dapr architecture, best practices, and hands-on workshops tailored to your team | Training sessions covering Dapr architecture, best practices, and hands-on workshops tailored to your team |
Exclusions | No support for modified Dapr, unsupported versions, alpha/beta APIs, and/or SDKs. | No support for modified Dapr, unsupported versions, alpha/beta APIs, and/or SDKs. | No support for modified Dapr, unsupported versions, alpha/beta APIs, and/or SDKs. |
Contact Diagrid
To ask questions and provide product feedback, join the Diagrid community. To submit bug reports, please use the Conductor Feedback repository on GitHub.