Plans & Support

To get started with Catalyst, try out Catalyst Online for free. For running production workflows, agents, and applications, contact us to learn more about Catalyst Dedicated and Catalyst Self-Hosted.

☁️Catalyst Online

Fully managed service with everything hosted by Diagrid

🔒Dedicated Dataplane

Private networking (e.g., VNet/VPC integration) managed by Diagrid

🏢Self-Hosted Dataplane

For organizations that want to run the platform themselves with Diagrid support

Catalyst Online Quotas and Limits

Feature	Quota
General Limits
Number of Projects	3
Number of total App IDs	10
Number of total Components	10
Pub/Sub Subscriptions	10
Diagrid Pub/Sub Broker per Project	1
Diagrid Key/Value Store per Project	1
Diagrid Workflow Store per Project	1
Number of Users	1
Storage Limits
Diagrid Pub/Sub Broker max data size	512MB
Diagrid Key/Value Store max data size	512MB
Diagrid Workflow Store max data size	512MB
Networking Limits
Max HTTP Requests per Second per App ID	100
Max GRPC Requests per Second per App ID	100
Max Requests per Day per Project	100,000
Max Requests per Day per Client IP	150,000
Max Request Body Size	4MB
Max Concurrent Requests per App ID (incoming)	100
Request timeout	15 seconds
Data Retention
Metrics	7 days
Logs	3 days
Other
SLA	None
Support	Best effort

note

All limits are set to ensure an optimal experience for users exploring the Catalyst capabilities at no cost. For users who want to use Catalyst in a production environment with larger workloads, higher limits, an SLA, and dedicated support with guaranteed response times, please contact us to learn more about our paid plan.

FAQs

What is Catalyst Online for?

Catalyst Online is provided at no cost to try out Catalyst's capabilities. It is not intended for production use. For higher limits and other production-level features, please contact us.

Where is Catalyst Online hosted?

The Catalyst controlplane and dataplane both run on AWS.

Is data stored in Diagrid managed infrastructure services encrypted at rest?

All data within Diagrid managed infrastructure services is encrypted at rest to ensure maximum security.

How are application and component secrets stored?

All secrets passed to Catalyst are encrypted and stored in a cloud secret manager. You can also use a Dapr secret store ref in your component file.

Do you offer network security features such as VPC Peering or IP Whitelisting?

Today we provide IP address/FQDN whitelisting capabilities using the project ingress/egress addresses found on the Catalyst projects page. If you are interested in VPC Peering, you can contact us about Catalyst Dedicated or Catalyst Self-Hosted.

Are you compliant with industry standards and certifications?

Diagrid has SOC 2 Type 2 certification.

How can I provide feedback or report issues?

Your feedback is essential to us. Please use the Catalyst Feedback GitHub repo to start discussions, raise bugs and request features. You can also email the Diagrid team directly at catalyst@diagrid.io.

What is the response times for support queries?

Diagrid offers product support for Catalyst during business hours from 8 AM - 5 PM Pacific Standard Time (PST), Monday to Friday, not including public holidays. Support queries will be addressed within a 5-day window.

Contact Diagrid

Get in touch with the Diagrid team for sales inquiries, support, or general questions about our Catalyst offerings.

Sales inquiries

Email us to discuss your Catalyst needs and get a personalized quote.

Schedule a meeting

Book time with our team to discuss your use case and requirements.

Community

Ask questions, share feedback, and connect with other Catalyst users in the Diagrid Discord Community.