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Dapr Open Source Enterprise Support

Diagrid provides 24/7 Dapr support with a guaranteed one-hour response time for critical production issues, ensuring immediate patches and fixes when needed. Diagrid includes architectural reviews and training sessions, whether one-time or ongoing, that cover Dapr architecture, best practices, and hands-on workshops tailored to your teams. This comprehensive support and training package empowers your organization to de-risk Dapr adoption and accelerate your time-to-market.

Conductor Support Portal

Dapr fixes & CVE patches​

To maintain production security, Diagrid offers fast patching of security vulnerabilities (CVEs) with a guaranteed service-level agreement based on the Common Vulnerability Scoring System (CVSS). Diagrid's dedicated Open Source Engineering team works to prioritize critical fixes and customer feature requests. This commitment ensures rapid issue resolution and keeps your systems secure and up to date.

Diagrid Dapr Distribution for Enterprise (D3E)​

Diagrid Dapr Distribution for Enterprise (D3E) includes signed binaries with exclusive features not available in the open-source version. These features include namespaced installations for better resource isolation, minimized RBAC permissions, and integration with Dynatrace for advanced monitoring and observability. This distribution provides a secure foundation tailored to enterprise needs for large scale Kubernetes deployments. Read more about D3E here.

Conductor SaaS​

In addition to the benefits in the Conductor Enterprise package, the Conductor SaaS service provides tooling to reduce the operational burden of running Dapr in production, ensuring your Kubernetes clusters are configured optimally while allowing your teams to focus on more high-value tasks. Read about more Conductor benefits here.

Contact Diagrid​

To learn about support options and receive a personalized price quote, email sales@diagrid.io or schedule a meeting with the sales team.

For production issues caused by issues in the Dapr open source project, create an incident in your customer support portal or email support@diagrid.io with a description of the problem and the associated Dapr version. The response time is based on your support contract with Diagrid.